Key Responsibilities

• Lead the Enterprise Applications team in the planning, delivery, enhancement, and ongoing support of university-wide information systems.
• Oversee business applications including ERP, HRMS, Finance Systems, Facilities Management, CRM, Access Control, and other enterprise platforms.
• Establish, review, and enforce application governance, policies, standards, and best practices to ensure service quality and operational excellence.
• Manage the full project lifecycle of application initiatives, coordinating internal resources and third-party vendors to achieve project objectives.
• Partner with business users and management teams to gather requirements and deliver effective technology solutions.
• Provide expert consultation and technical guidance on application architecture, implementation strategies, and system optimization.
• Support executive committees and working groups by preparing reports, recommendations, and project updates.
• Drive continuous improvement initiatives to enhance system performance, reliability, and user experience.
• Perform additional duties and strategic assignments as required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related discipline.
• Extensive experience managing and supporting enterprise application environments and large-scale business systems.
• Strong hands-on experience with Oracle E-Business Suite, including system development, administration, and technical infrastructure support.
• Proven track record in ERP implementation, enhancement, migration, and integration projects.
• Experience delivering online self-service platforms and enterprise-wide digital solutions.
• Solid knowledge of web, application, and database server administration, configuration, and performance optimization.
• Previous leadership experience managing technical teams, vendors, and cross-functional stakeholders.
• Experience within higher education institutions or large-scale organizations is highly advantageous.
• Strong analytical, problem-solving, project management, and decision-making capabilities.
• Excellent communication and stakeholder management skills.
• Proficiency in both written and spoken English and Chinese.