Key Responsibilities

• Onboarding & Activation: Lead product discovery and requirements for onboarding, activation, engagement, retention, and re‑engagement experiences.
• Product Concepts: Develop product concepts, user stories, acceptance criteria, customer journeys, interaction logic, edge cases, and prototypes for features and enhancements.Requirements Translation: Translate user needs and business outcomes into clear product requirements and prioritised backlog items.
• Cross‑functional Collaboration: Partner with Product Design and Engineering to validate feasibility, refine solutions, and deliver intuitive product experiences.Data & Research: Use customer research, behavioural data, product usage, and market insights to identify opportunities across the end‑to‑end user experience.
• Success Metrics: Define success metrics, evaluate launch performance, and recommend evidence‑based iterations.
• Experimentation: Plan and support A/B tests, prototypes, and structured experiments to validate product hypotheses.
• Roadmap Contribution: Contribute to product roadmap planning and prioritisation, coordinating delivery from discovery through release and post‑launch improvement.

Requirements

• Education: Bachelor’s degree or equivalent professional experience.
• Experience: 5+ years in product management, product ownership, product engagement, product growth, or UX‑focused product roles for digital/mobile products (3+ years considered for exceptional candidates).
• Product Thinking: Strong product thinking, logical reasoning, and structured problem‑solving skills.
• Documentation Skills: Experience producing product requirements, user stories, acceptance criteria, process flows, and wireframes using Axure, Figma, or similar tools.
• Lifecycle Knowledge: Good understanding of product development lifecycle, agile delivery, product discovery, prioritisation, and experimentation.
• Data Analysis: Data‑informed decision‑making skills, with confidence reviewing product dashboards, user behaviour, and experiment results.
• Communication: Excellent English communication and stakeholder‑management skills.
• Work Rights: Full Australian work rights.
• Gamification & Engagement: Experience designing gamification, loyalty, achievements, challenges, personalised journeys, or other engagement‑oriented product features.
• Industry Background: Background in gaming, fintech, digital entertainment, subscription services, marketplaces, or other consumer applications.
• Analytics Tools: Hands‑on experience with SQL, product analytics tools, experimentation platforms, or behavioural data.
• Lifecycle Design: Familiarity with onboarding, feature adoption, retention, lifecycle design, and customer segmentation.
• Multi‑region Delivery: Experience delivering products in multi‑region, regulated, secure, or transaction‑intensive digital environments.