Tech
Project Manager
Position Summary:
Manage and drive various IT teams, such as application, infrastructure, operations, security and procurement; and act as a single accountable party to manage IT projects delivery. For the projects overall managed by ITD, the IT-PM is responsible for performing project management functions, including project preparation, planning, execution, monitoring and control, which covers the related areas in scope, schedule, cost, resources, quality, communication, security, procurement and stakeholders, in order to achieve the project objectives within the given constraints and aligning with system development standards. For any project overall managed by other department, e.g. PMSD, IT-PM would work with other department’s project manager to manage IT related tasks.
Position Accountabilities:
- Finance
Manage all project related budgets and costs (internal and external)
Liaise with procurement team to review the costs estimated in technical feasibility study and evaluation, and verify the costs spent in project execution as budgeted.
- Process
Lead the preparation work in IT projects initial stage, including technical feasibility study and detailed evaluation, and assisting business users in project justification and prioritization.
Plan IT related projects in scope, schedule, cost, resources, security, quality, and communication according to the objectives.
Prepare and review project documentations and other deliverables.
Monitor and control IT project executions, and resolve the constraints in scope, schedule, cost, resources, quality, security and risk.
Identify, assess, prioritize and resolve any technical issues in project taking into considerations of project progress, quality, and risk.
Enforce the system implementation following the system development standards, architecture directives, and security controls. - People
Liaise with business users to ensure project scope, schedule, cost and progress as planned.
Assist related IT teams in planning the resources and schedule, and resolving the related constraints.
Proactively manage, lead, and guide the following 6 IT parties to collaborate for achieving the project objectives.
1. All related application teams for solution development and integration,
2. System Architecture Office and architects for solution directives,
3. Evaluation and Procurement Office in solution evaluation, budgeting and procurement,
4. Technical-in-charge and PaaS Section,
5. Information Security Section, and
6. Operation and Production Control Team for DevOps.
Define the communication plan and report the project status with risk efficiently to the project stakeholders.
- Compliance & Risk Management
Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work - Other
Perform any other duties as directed by supervisor
Competence Requirements:
Academic Qualifications/Professional Qualifications/Relevant Experience Requirements/Job Knowledge
University graduate in Business Administration, Finance, Management Information System, Computer Science or related discipline is preferred;
Minimum 6 years’ work experience in system implementation or IT project management, which cover the followings:
Sound leadership, project management, interpersonal, analytical and presentation skills;
Strong communication and report writing skills;
Self-motivated, detail-oriented, mature, independent with excellent decision-making skills and conflict management skills;
Good team player and able to work under pressure and tight schedules;
Project management qualification (e.g. PMP, CSM) is an advantage;
Experience in managing projects related to agile development, FinTech or mobile is an advantage
Having experience working on areas related to banking, wealth, treasury and financial related business, services and operations
Knowledge in retail banking business preferred, especially in backoffice, compliance and contact centre operations
Good command of both written and spoken English and Chinese.
Job Related Skills Requirements
1. Planning and Organizing
- Identifies the tasks needed to accomplish the goals and develops plans to deliver the expected results
- Prioritizes the tasks according to their importance and urgency
- Organizes people and tasks in a systematic manner to ensure delivery of results according to the planned timelines
2. Management Skills
- Manages tasks, people and processes effectively to enhance the quality, efficiency and productivity of the team
- Proactively identifies and removes obstacles that negatively impact team performance
- Motivates team members to contribute their best towards the Bank's goals
3. Problem Solving
- Adopts a systematic approach to identify the key problem issue, analyze the root causes and generate solutions
- Able to creatively generate alternative solutions
- Anticipates the obstacles that may affect the effective implementation of a solution and develops countermeasures accordingly
4. Technical Skills
- Shows technical proficiency in his/her responsible areas and applies his/her technical knowledge to help troubleshoot problems
- Brings important and up-to-date information relevant to his/her area of expertise to the team
- Understands the products, services and/or processes relevant to his/her job roles
5. Communication Skills
- Expresses ideas and complex messages clearly and concisely both orally and in writing
- Shares information so that relevant parties are informed and connected
- Actively listens to others and encourages expression of different viewpoints
6. Negotiation Skills
- Applies effective communication skills to persuade others and facilitate win-win situations
- Builds consensus through give and take
- Good at gaining cooperation from others to obtain information and accomplish goals
7. Professionalism
- Possesses the necessary professional knowledge and qualifications to perform job duties
- Wins the confidence of others through effective demonstration of expertise in his/her responsible areas and/or delivery of reliable work/service
- Adheres to the staff code of conduct and the professional code of ethics in related business/professional area(s)
8. Decision Making
Understands challenges of the business and uses sound judgment when deciding what to do
Weighs options carefully and thoroughly
Takes into account the needs of all stakeholders in complex situations
9. Conflict Management
Acts as a conflict troubleshooter within the department
Handles conflicts objectively and in a calm manner
Exhibits diplomacy without sidestepping critical issues
10. Teamwork
Is a good team player with reasonable sensitivity to the feelings of others
Is willing to compromise and accommodate with the needs of others so as to facilitate agreements on issues as a team
Demonstrates a positive attitude to collaborate with other teams with an aim to achieve the Bank’s goals
