Tech
October 7, 2026

Ref.

100726-01
Section Head, Data Services
Kwun Tong

Responsibilities

  • Bridge complex data infrastructure and strategic business innovation in close collaboration with the Department Head.
  • Oversee the architectural design, implementation, and management of enterprise data services to accelerate AI integration, elevate customer engagement, and improve operational efficiency.
  • Partner with the Technology Department to lead user requirement gathering, data onboarding, schema mapping, user acceptance testing, and system health checks for core banking and data mart systems.
  • Enable internal teams to leverage data marts and analytical use cases effectively.
  • Build and customize internal and external data tags to satisfy specific business needs.
  • Promote data quality, accessibility, and governance as a strategic asset across the Group.
  • Provide timely, high-quality data products and analytics to internal business partners.
  • Formulate and execute a Data-as-a-Service (DaaS) strategy to power organization-wide innovation and advanced analytics.
  • Promote self-service capabilities across the bank for query execution, reporting, and data extraction.
  • Direct the development and upkeep of scalable pipelines and modern data architectures, including data lakes, data warehouses, and streaming solutions.
  • Construct secure, robust data services that enable seamless data consumption across business units.
  • Harness structured and unstructured data from internal and external sources to uncover new revenue opportunities and support marketing efforts.
  • Manage and maintain data marts.
  • Ensure all data activities strictly adhere to internal policies and regulatory standards set by governing bodies.
  • Engage with business sponsors to capture requirements, analyze data trends, and discover strategic opportunities.
  • Collaborate with AI and Data Solution teams to supply clean, AI-ready datasets.
  • Coordinate project planning and execution alongside internal stakeholders and external vendors.
  • Manage and mentor business and data analysts to build a culture focused on technical excellence and continuous growth.
  • Maintain high integrity and ensure compliance with regulatory guidelines and internal risk controls.
  • Implement strict data governance and access control practices across daily operations.

Requirements

  • Bachelor's degree or higher in Data Science, Computer Science, Applied Statistics, Decision Science, or a related field.
  • At least 10 years of experience in data management, business analytics, or data warehousing within the financial services sector, with at least 5 years in a leadership or managerial capacity.
  • Deep expertise in banking data architecture and analytical frameworks.
  • Demonstrated history of driving enterprise-scale data projects from initial concept to live production.
  • Hands-on experience in data engineering, ETL design, data onboarding, and data mart creation.
  • Proficiency with data orchestration tools (dbt, Airflow), streaming platforms (Kafka), and business intelligence software (PowerBI, Tableau).
  • Strong background in data visualization and dashboard design.
  • Practical working experience with major cloud platforms such as AWS or GCP.
  • Target-driven mindset with the ability to perform effectively under tight deadlines.
  • Strong communication, negotiation, and stakeholder management abilities.
  • Solid business acumen combined with strong interpersonal and teamwork skills.
  • Fluency in written and spoken English, Cantonese, and Mandarin.

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Section Head, Data Services

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