Tech
Specialist I (Cloud Platform)
Major Responsibilities
Support the maintenance of technological components related to cloud management platform, including vPC, security group and other overlay infrastructure
Provide support to network and computer platforms including network router, network switch, SDWAN, firewall, load balancer, Linux and Windows OS, and Kubernetes infrastructure, etc.
Responsible for generating scripts and templates for the automated provisioning of system resources
Support directory systems such as Active Directory and ADFS, Single Sign-on (SSO) user profile setup and related SSO technology such as SAML, OAuth 2.0 and SCIM 2.0
Explore new cloud services offerings and implement processes and standards for optimization of the use of cloud service
Provide support on CI/CD (e.g. GitHub Enterprise, Jenkins) and automation tools (e.g. Ansible and Terraform) and responsible for maintenance of relevant automation playbook
Stay informed of system failures and provide level 2 support on cloud-related infrastructure
Responsible for providing support to new project deployment and development of related SysOps matters. Collaborate with the application development teams for on-boarding of application systems to the Cloud platform
Provide on-call support for emergency production incidents and on-site support for fire-fighting and perform shift duties as required
Perform other duties as assigned by supervisor(s)
Requirements
University degree in information technology, computer science or related discipline
Minimum 3 years of relevant experience preferably gained from major financial institutions
Hands-on technical experience in network router, network switch, SDWAN, firewall and load balancer and security products, etc.
Experience in system infrastructure (e.g. system, storage and computing), Cloud, DevOps automation tools, other tools and scripts related to Ansible Tower, Terraform, Jenkins, GitHub Python, Ruby, Javascript, JSON, etc. are preferred
Knowledge of cloud computing technologies and prevailing technology trends are preferred
Positive attitude and strong commitment to the delivery of quality work
Effective communication skills (both written and verbal) to collaborate with application teams, operation teams and vendors for daily support and project implementation support activities
Good command of written and spoken English and Chinese, with proficiency in Putonghua an advantage
