Tech
Specialist I (Systems Infrastructure)
Major Responsibilities
Perform server and storage infrastructure installation, deployment, maintenance, support and troubleshooting
Provide technical support and planning on website, user application system, system software and hardware
Provide planning, design, evaluation and implementation of multi-platform on Cloud infrastructure and virtualization platform
Responsible to liaise with internal users and external vendors to collect user requirements and propose suitable solutions with maximum cost effectiveness
Maintain good performance on server and storage infrastructure
Perform trouble shooting and problem resolution on both Local Area Network and Wide Area Network
Prepare system documentation and reporting
Investigate developments in the PC/LAN, Windows and Linux system and open platform storage areas and make appropriate proposals for improvement in the quality and the cost effectiveness of services delivered to users
Provide network-related technical advice and support to application development team
On call for emergency production incidents and provide onsite fire-fighting support and perform shift duties as required; perform other duties as assigned by superiors
Requirements
University degree/college in electrical/electronic or computer engineering/computer science or related discipline
Over 5 years’ relevant working experience in network administration and support, preferably in large-scale Windows and Linux PCs/Servers
Hands-on experience in Microsoft Windows Suites, Red Hat Linux, IBM and NetApp storage, virtualization and TCP/IP in LAN/WAN environment
Good command in spoken and written English and Chinese
Good communication and interpersonal skills and able to work under pressure
Candidates with less experience may be considered as Specialist II (Systems Infrastructure)
