Tech
April 17, 2026
Ref.
041726-05
Technical Services Manager (Network Transformation)
Kwun Tong (APM)
Responsibilities :
- Deliver IT network technical services to business units and IT teams, ensuring system stability and performance.
- Operate and maintain network infrastructure to guarantee availability, security, and efficiency, including installation, configuration, administration, upgrades, patching, relocation, and troubleshooting of devices and systems.
- Plan and execute network infrastructure projects and implement network security solutions, collaborating with stakeholders for smooth and timely delivery.
- Respond to connectivity issues and provide direct support to end users.
- Perform monitoring of security events and logs, along with related administrative tasks.
- Create and maintain documentation and knowledge bases covering network infrastructure, diagrams, configurations, procedures, and inventory records.
- Handle urgent business requests and deployment tasks promptly, including during non-office hours, using company-provided facilities such as phone and laptop.
- Ensure compliance with all applicable regulations, codes, guidelines, and standards set by regulators and the Bank, performing duties with integrity.
- Follow established risk control procedures to identify, assess, report, mitigate, and monitor risks in daily operations.
- Carry out any additional tasks assigned by the supervisor.
Requirements:
- University degree in Computer Science or a related discipline.
- At least 8 years of experience in enterprise or carrier network support, ideally within the banking or finance sector.
- Strong knowledge of IT infrastructure and operations services, including cloud platforms, networking, and cybersecurity.
- Extensive expertise with firewalls such as CheckPoint, Palo Alto, Fortinet, and Hillstone, as well as F5 load balancers; certifications like
- CheckPoint CCSA, Fortinet NSE4, or Palo Alto PCNSA are preferred.
- Solid experience supporting cloud environments including AWS, GCP, Azure, and Alibaba Cloud; certifications such as AWS Solutions Architect
- Associate, GCP Associate Cloud Engineer, or Azure Administrator Associate are advantageous.
- Hands-on knowledge of Cisco, Huawei, and H3C routing and switching; certifications such as CCIE, CCNP, HCIE, or HCIP are preferred.
- Experience with network monitoring and management tools such as ManageEngine, OpManager and SolarWinds NPM.Strong understanding of network protocols and technologies including TCP/IP, LAN/WAN, DHCP, DNS, SDN, and VPN.
- Proven project management skills with experience leading IT infrastructure projects.
- Excellent communication and interpersonal abilities.
- Strong command of written and spoken English and Chinese.
Quick Apply:
Technical Services Manager (Network Transformation)
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